According to the complaint filed, an incident occurred at the entrance of a polyclinic where individuals with a disability faced difficulties gaining entry. The complainants asserted that despite having the right to drive a vehicle at the designated entrance for people with disabilities, the security guard refused to lift the barrier. The parents attempted to explain the situation to the guard, emphasizing that their son is disabled and unable to move independently due to a broken leg, and requested permission for a short passage.
They reported receiving a refusal stating that no exceptions could be made. Subsequently, one of the parents retrieved a wheelchair from the polyclinic, transferred the child into it, and managed to reach the medical facility. The incident was not entirely without complication; during the process of placing the child in the wheelchair, the empty chair reportedly slipped from the parents’ hands, rolled down an incline, and caused a temporary traffic obstruction at the barrier.
Ultimately, the parents waited for an opportune moment when the barrier was lifted for another vehicle before proceeding into the polyclinic. The core of the complaint centers on the alleged denial of necessary access to a disabled individual by the on-site guard despite the presence of designated accommodations.
Topics: #guard #parents #disabled
