New regulatory updates concerning air travel have been established, outlining specific guidelines for passenger rights regarding flight disruptions. Under the revised framework, the established compensation structure for flights cancelled or delayed by a minimum of three hours remains in effect. Passengers are entitled to compensation amounts determined by the flight’s distance: €250 for flights under 1,500 km, €400 for routes between 1,500 and 3,500 km, and €600 for journeys exceeding 3,500 km.
A significant procedural enhancement involves the process for claiming compensation. Airlines are now mandated to proactively inform passengers about their rights and the necessary steps for filing a claim within 96 hours following any flight disruption. Beyond financial compensation, the regulation introduces several benefits aimed at improving the overall passenger experience.
For families traveling together, the new rules eliminate extra charges for seating arrangements, ensuring children up to 14 years old can sit adjacent to their parents free of charge. Furthermore, a standardized minimum dimension for free hand luggage—set at 40 x 30 x 15 cm—will be implemented across all airlines, providing greater clarity for all passengers. These updates aim to standardize protections for passengers while maintaining the established compensation framework for affected flights.
Topics: #flights #passengers #compensation
