Virginijus Kairys has raised concerns regarding the timeline for compensation following an accident in Lithuania, stating that the responsible insurance company has yet to issue a final decision. Kairys questioned whether the protracted waiting period signaled a thorough investigation into a complex claim or if it represented an unjustified delay in processing his compensation. In response, the Lithuanian branch of Balcia Insurance SE maintained that the decision remains pending due to ongoing investigative procedures.
The company asserted that the internal examination revealed several inconsistencies between the details provided by the client regarding the incident and the findings of the investigation. Consequently, the insurance company explained that a comprehensive assessment of additional circumstances is necessary before a resolution can be reached. Specifically, the company must verify the repair history of the vehicle.
This verification includes determining whether the car, which sustained significant damage in the United States (USA) before being imported to Europe, underwent appropriate and documented repairs prior to its arrival on European soil. The need to reconcile these differing reports forms the basis of the current delay in the final payout decision.
Topics: #insurance #company #decision
